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description: A list of common problem and there solution.
---

# Faqs

### ❓What permission user require to create the Youtube/Twitch/Instagram channel?

> A user with <mark style="color:green;">**ADMINISTRATION**</mark> permission can create any of the above mentioned counters.

### ❓Why my counter is not updating successfully?

> An average a counter will take 4 hours to get updated successfully. If you want faster consider joining our 💎 [<mark style="background-color:green;">**premium tier**</mark>](https://to.abku.dev/premium).

### ❓What permission Emofy requires?

> Permission that are required to function properly are <mark style="color:red;">**MANAGE\_CHANNELS**</mark>, <mark style="color:red;">**VIEW\_CHANNEL**</mark>, <mark style="color:red;">**SEND\_MESSAGES**</mark>, <mark style="color:red;">**EMBED\_LINKS**</mark>, <mark style="color:red;">**ATTACH\_FILES**</mark>.

### ❓ How to find Youtube channel ID?

> You can use any online tools to find channel id of any creator. Example : <mark style="color:red;background-color:green;">**C**</mark>[<mark style="color:red;background-color:green;">**ommentpicker**</mark>](https://to.abku.dev/channel-id-finder).

### ❓What will happen if the channel-id/user-name/channel-id is incorrect?

> Emofy will simply <mark style="color:red;">**remove your data**</mark> from the database! You have to add all again in order to use.

### ❓What will happen if I remove <mark style="color:red;">MANAGE\_CHANNELS</mark> permission from the bot?

> In this case bot will <mark style="color:red;">**remove your data**</mark> from the database! You have to add all the things again.

### ❓Can you set up the bot for me on my server?

> Nope, it is very easy to setup! We only use slash commands as well.

### ❓Why can I only create only 1 counter?

> Due to API limits. In order to get maximum user we restricted the counter to only one.

### ❓Why does the Twitch counter does not show the total number of views?

> Twitch removed it! You can read more about it [**here**](https://discuss.dev.twitch.tv/t/get-users-api-endpoint-view-count-deprecation/37777).
